Studio Policies

Contraindications

The following conditions may prevent or limit certain treatments. Please inform Nadine before booking so she can recommend the safest path for you.

• Active skin infections, cold sores, or open wounds in the treatment area
• Recent facial surgery or cosmetic procedures (within 6 months, or until fully healed)
• Active acne cysts or severe inflammatory breakouts (some treatments may be modified)
• Pregnancy and breastfeeding (certain treatments and products are not recommended)
• Uncontrolled diabetes or autoimmune conditions affecting the skin
• Recent radiation therapy to the face or neck
• Active herpes simplex (cold sores), treatments may be rescheduled
• Pacemaker or electronic implanted devices (microcurrent contraindicated)
• Recent chemical peels or laser treatments (waiting period may apply)
• Blood-thinning medications (may increase bruising risk with massage)
• TMJ disorders under active medical treatment (consult your practitioner first)
• Known allergies to treatment products, patch testing available on request

When in doubt, book a complimentary consultation. Nadine will assess your suitability and adjust the treatment plan accordingly.

Cancellation Policy

• 24-hour notice required. Please cancel or reschedule at least 24 hours before your appointment.
• Late cancellations (less than 24 hours) may be charged 50% of the service fee.
• No-shows will be charged the full service fee.
• Late arrivals: If you arrive more than 15 minutes late, your session may be shortened or rescheduled to respect the next client's time.
• Series packages: Unused sessions in a Transformation Series expire 12 months from the date of purchase unless otherwise agreed in writing.
• Illness: If you are unwell, please reschedule, even if within 24 hours. We appreciate you keeping the studio safe for everyone.

To cancel or reschedule, call (438) 455-6195 or email nadine@sculptage.ca.

See also our Privacy Policy.