Who we are
Sculptage (“we,” “us,” or “our”) operates a holistic facial sculpting and skin wellness studio in Dorval, Quebec, Canada. This Privacy Policy explains how we handle personal information when you visit sculptage.ca, contact us, take our service quiz, or book an appointment.
Information we collect
Depending on how you interact with us, we may collect:
- Contact details: name, email address, phone number, and message content when you use our contact form or email us directly.
- Quiz responses: answers you provide in our Service Match Quiz, plus your email (required to view your results) and phone if you choose to share it.
- Booking information: name, contact details, appointment history, and notes you provide when booking through Mangomint, our online booking platform.
- Technical data: IP address, browser type, device information, and pages visited, collected automatically through standard web server logs and, if you consent, cookies.
We do not knowingly collect personal information from children under 14.
How we use your information
We use your information to:
- Respond to your inquiries and provide customer support
- Process and manage appointments and send booking confirmations or reminders
- Show your quiz results after you submit your email and follow up when you provide contact details
- Improve our website, services, and client experience
- Comply with legal obligations and protect our rights
We do not sell your personal information.
Third-party services
We use trusted third parties to operate parts of our business. They process data only as needed to provide their services:
- Mangomint: online appointment booking and client management (mangomint.com)
- Web3Forms: secure delivery of contact form and quiz result submissions
- Google Maps: studio location when you open our map link
- OpenStreetMap: embedded map on our contact page
- Instagram & Facebook: social links that leave our website when clicked
Each third party has its own privacy policy governing how they handle your data.
Cookies
Our website may use essential cookies required for basic functionality. Non-essential cookies (such as analytics) are only used if you accept them through our cookie banner. You can change your preference at any time by clearing your browser cookies or contacting us.
We also store your language preference (English or French) in your browser’s local storage so the site remembers your choice.
Data retention
We keep personal information only as long as needed for the purposes described above, to maintain your client record, or as required by law. Contact form submissions and quiz results are retained as long as reasonably necessary to respond to you and improve our services.
Your rights
Under applicable Canadian and Quebec privacy laws (including PIPEDA and Quebec’s Law 25), you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal and contractual limits
- Withdraw consent where processing is based on consent
- File a complaint with the Commission d’accès à l’information du Québec or the Office of the Privacy Commissioner of Canada
To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by law.
Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact us
For privacy questions or requests regarding your personal information:
Sculptage
2020 Route Transcanadienne, Suite 107
Dorval, QC H9P 2N4, Canada
Email: nadine@sculptage.ca
Phone: (438) 455-6195
See also our studio policies and contraindications.